Key Patient Engagement Strategies to Impact Your CAHPS Scores
- Room: 275
- Session Number: 709
Tuesday, October 25, 2022: 2:30 PM - 3:30 PM
Speaker(s)
Description
When it comes to the importance of patient engagement in home health and hospice, there’s no better perspective than that of a nurse. The more engaged patients and their families are, the more they actively participate in their care. Ultimately, this results in more satisfied patients, which will likely impact CAHPS scores. Here we will explore strategies to employ that will positively impact your patient and family caregiver engagement and ultimately empower them and drive improvements in your CAHPS scores.
Topic(s)
Methodology
Course Level: Intermediate; 1.2 Accounting CPEs (NASBA/BMO) 1 Nursing CNEs contact hours
Learning Outcomes
1. Explore the pillars of true patient and family caregiver engagement.
2. Explain from a provider panel about ways to empower patients and their families to support your
patient care activities
3. Describe what paperless, digital tools that include more than just communication aspects can do to impact your organization and your patients and their families.
Handout(s)